Terms of service
These Terms of Service govern your access to and use of SilverTrail64.site, including purchases made through our online store.
By using our website or placing an order, you agree to these Terms to the extent permitted by applicable law.
Store Overview
SilverTrail64 offers personalized family décor, wooden plaques, family name signs, canvases, framed family décor, and related gift products.
Website Use
You agree to use our website for lawful purposes.
You must not intentionally interfere with website functionality, attempt unauthorized access, distribute malicious software, commit fraudulent activity, misuse payment systems, or violate applicable laws or third-party rights.
Product Information
We make reasonable efforts to provide accurate product descriptions, photographs, dimensions, colors, materials, customization options, and specifications.
Minor differences may occur due to photography, lighting, screen settings, natural material variation, manufacturing tolerances, or reasonable product updates.
Personalized Products
Customers purchasing personalized products are responsible for providing accurate customization information.
Please carefully review all names, dates, spelling, capitalization, and other requested information before submitting your order.
Where customization has already begun, modifications or cancellations may no longer be possible.
Natural Materials
Some products may contain wood or other materials with natural variations.
Differences in grain, texture, shade, or other natural characteristics may occur and can make individual pieces slightly different from one another.
Orders
Submitting an order does not necessarily constitute final acceptance.
Orders may be subject to payment authorization, inventory availability, customization requirements, fraud screening, and shipping availability.
Where legally permitted, we reserve the right to cancel orders for legitimate reasons such as payment failure, unavailable inventory, obvious pricing errors, suspected fraud, or inability to fulfill requested customization.
If we cancel an order after collecting payment, an appropriate refund will be provided.
Pricing
Prices are displayed on applicable product and checkout pages and may change where legally permitted.
We may correct obvious pricing or typographical errors.
Payment
Available payment methods are displayed during checkout.
Customers are responsible for providing accurate billing and payment information.
Shipping
SilverTrail64 offers free worldwide shipping on eligible orders.
Estimated delivery is approximately 7–10 days.
Delivery times are estimates and not guaranteed arrival dates.
Returns
Eligible products may qualify for free returns within 30 days.
Personalized merchandise may have additional restrictions as explained in our Return & Refund Policy.
Intellectual Property
Original SilverTrail64 branding, graphics, website copy, logos, and other proprietary content may be protected by applicable intellectual property laws.
Unauthorized commercial reproduction or distribution may be prohibited.
Limitation of Liability
To the maximum extent permitted by applicable law, SilverTrail64 will not be responsible for indirect, incidental, special, or consequential losses arising solely from use of our website or products.
Nothing in these Terms excludes liability or consumer rights that cannot legally be excluded.
Changes to These Terms
We may update these Terms periodically to reflect operational, regulatory, or service changes.
The most recently published version will apply subject to applicable law.