Refund policy
Return & Refund Policy
Last Updated: July 2026
At SilverTrail64, customer satisfaction is our highest priority. We proudly offer Free Returns & Refunds within 30 Days of delivery.
Return Eligibility
To qualify for a return:
- Products must be unused and in their original condition.
- Original packaging must be included.
- Proof of purchase is required.
Free Return Shipping
We provide free return shipping worldwide on all eligible returns.
Refund Process
After receiving and inspecting your returned item, approved refunds will be issued to your original payment method within 5–10 business days.
Damaged or Incorrect Orders
If your order arrives damaged, defective, or incorrect, please contact us within 7 days after delivery. We will gladly replace the product or issue a full refund at no additional cost.
Order Cancellation
Orders may be cancelled before shipment. Orders that have already shipped remain covered by this Return & Refund Policy.